FAQ

How long does it take to build a custom rod?

We typically complete custom builds in 3-6 weeks depending on the complexity. We'll keep you updated throughout.

What happens after I place my deposit?

We'll contact you within the next 24 hours to discuss details.

Do I need to know a lot about rods to order?

Nope! Just tell us how you fish and we'll take it from there. We'll guide you through the rest.

Can I get my name, logo, or custom wrap?

Absolutely. Let us know what you want and we'll bring your vision to life!

Payment & Pricing

  • Pricing: Subject to change without notice. No hidden fees. Pricing shown excludes taxes and shipping unless otherwise indicated. Vague Rods

  • Payment methods: Major credit cards, PayPal, Apple/Google Pay, Shop Pay, Venmo, etc. Affirm financing available (subject to approval).

Custom Rods & Bill Varney Surf Rods

  • Bill Varney Surf Rods:

  • Estimated delivery: 3–6 weeks from order placement.

  • Custom variants (e.g. specific weave designs) can take longer, depending on complexity.

  • Custom Built Rods (general): Delivery times for fully custom rods may vary; often longer than standard in-stock items. For Bill Varney rods, custom weaves extend processing time.

Shipping & Delivery

  • International shipping: Available worldwide. Shipping rates and estimated delivery times are shown at checkout.

  • Delivery responsibility: Vague Rods is not responsible for shipping carrier delays or customs clearance issues.

Shipping Alerts & Special Warnings

  • 🚨 Mudhole / single-piece rod shipping alert: MUDHOLE TAKES 3-5 WEEKS TO SHIP.
  • Shipping single-piece rod blanks longer than ~96" (e.g. 8′‑10″ blanks) has become increasingly expensive. Customers may incur higher packing/shipping charges.

Returns & Refunds

  • Standard returns: Unused, non‑custom items may be returned within 30 days in original packaging (full refund). Vague Rods

  • Custom rods or personalized items: Not returnable or refundable, unless damaged or defective (Not from someone high sticking).Online classes are non‑refundable. Vague Rods

  • Refund timeline: After approval, refunds are processed within 7–10 business days. Vague Rods

  • Returns shipping: Paid by the customer (unless product is defective); shipping costs are non-refundable. Returns allowed only on non‑custom, unused items within 30 days.

OTHER

You will see shipping rates and estimated delivery during checkout.

Custom & custom-woven rods take several weeks; Bill Varney rods quoted at 3–6 weeks, possibly longer.💡 Need inspiration? Browse our Recent Builds Gallery or follow @VagueRods on Instagram!